The brand Truebil or Spinny and website i.e www.spinny.com or www.truebil are owned and operated by Valuedrive Technologies Limited ("our", "us", "we", "Company"), having its registered office at 8th Floor, Tower A, Capital Business Park, Sohna Road, Sector - 48, Gurugram - 122018, Haryana, India. We facilitate buying and selling of cars without any hassle through Our Websites and Apps. This Privacy Policy is related to www.spinny.com which describes in detail how we treat user information we collect on our website at https://www.spinny.com. This Privacy Policy applies to all users ("You" or "Your") of the website. By visiting and/or using our website, you agree to this Privacy Policy.

This Privacy Policy is an integral part of the Terms & Conditions of the Site.

The App is an internal workforce tool distributed to Spinny's authorised vehicle inspectors and field staff. It is not intended for use by the general public or by consumers buying or selling vehicles. By installing and signing in to the App, you confirm that you are an authorised Spinny inspector and that you consent to the processing described below.

1. Information we collect

We only collect information that is necessary to operate the inspection workflow, ensure inspector safety and accountability, and comply with internal policies.

1.1 Information you provide

• Account credentials: Spinny employee ID / email and password used to sign in via Spinny's Single Sign-On (Keycloak).
• Inspection data you enter: vehicle details, checklist responses, condition notes, damage assessments, customer/seller details captured during an inspection, cancellation reasons, and feedback.
• Photos and media: photographs of vehicles, documents (RC, insurance, etc.), damage areas, and OD (odometer) images captured through the in-app camera.
• Audio recordings (where applicable): call recordings made through Exotel-integrated calling features used for inspector–seller communication, and chat attachments uploaded by you.
• Support content: any messages, screenshots, or feedback you submit through in-app help or chat features.

1.2 Information collected automatically

• Precise location (GPS): the App collects foreground and background location continuously while you are on duty, including when the App is closed or in the background, to (a) verify that inspections are conducted at the agreed location, (b) match inspectors to the nearest leads, (c) maintain a duty/movement trail for safety and audit, and (d) record geo-tagged check-ins. Location is collected via Android's ACCESS_FINE_LOCATION, ACCESS_COARSE_LOCATION, and ACCESS_BACKGROUND_LOCATION permissions and a foreground service.
• Device & technical information: device model, manufacturer, OS version, app version, build flavor, unique installation identifier, network state, battery state, and GPS/location-services status.
• Diagnostics & crash data: stack traces, error logs, performance metrics, and session replays of in-app screens (excluding text inputs treated as sensitive).
• Usage analytics: screens viewed, features used, button taps, inspection start/stop times, sync events, and time spent in flows.
• Push-notification token: Firebase Cloud Messaging (FCM) registration token to deliver job assignments and alerts.

1.3 Permissions we request and why